Privacy Policy

1. Introduction

Wakili Suite ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information from Google Sign-In

When you sign in using "Sign in with Google," Google shares the following information with us:

• Email address (verified by Google)
• Full name
• Profile picture URL
• Google account ID

Note: We do not request or store your Google password. Google handles all authentication securely.

2.2 Information You Provide Directly

• Account profile information (firm name, jurisdiction, bar admissions)
• Documents and files you upload to the platform
• Communication and messages within the service
• Payment and billing information (processed securely through PesaPal)
• Support requests and feedback

2.3 Information Collected Automatically

• Log data (IP address, browser type, pages visited)
• Device information (device type, operating system)
• Usage analytics (features accessed, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Create and maintain your user account
• Provide, deliver, and improve our services
• Process payments and manage subscriptions
• Send administrative and service-related communications
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve functionality
• Detect, prevent, and address security and technical issues
• Comply with legal and regulatory obligations
• Send periodic updates and promotional communications (with your consent)

4. Data Security

We implement comprehensive security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encrypted database storage for sensitive information
• Row-level security policies enforced at the database level
• Secure OAuth authentication (no passwords stored)
• Regular security assessments and updates
• Restricted access to personal data among staff

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of your data.

5. Data Sharing & Third Parties

We share your information with the following third parties:

5.1 Service Providers

• Supabase - Database and authentication infrastructure
• Google - For OAuth authentication
• PesaPal - Payment processing for subscriptions
• MailerSend - Email delivery for notifications

5.2 Legal Requirements

We may disclose your information when required by law or when we believe in good faith that such disclosure is necessary to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Service and other agreements
• Protect the security or integrity of our services
• Protect the rights, privacy, safety, or property of the Company or others

5.3 Business Transfers

If Wakili Suite is involved in a merger, acquisition, bankruptcy, or sale of assets, your information would be part of that transaction. We will provide notice if this occurs.

5.4 Firm Members

Your basic profile information (name, email) may be visible to other members within your firm as needed for collaboration within the platform.

6. Your Rights & Choices

6.1 Access to Your Data

You can access and review your personal information by logging into your account dashboard.

6.2 Correction & Updates

You can update your profile information by editing your account settings at any time.

6.3 Data Deletion

You can request deletion of your account and associated data. Contact us at privacy@wakilisuite.com to initiate this process. We will delete your personal data within 30 days, except where we must retain it for legal compliance.

6.4 Opt-Out of Communications

You can unsubscribe from promotional emails using the unsubscribe link in any message. You will continue to receive essential service and account notifications.

6.5 Right to Restrict Processing (GDPR)

If you are in the EU, you have the right to restrict processing of your data. Contact us at privacy@wakilisuite.com with your request.

6.6 Data Portability (GDPR)

You can request a copy of your data in a portable format. We will provide this within 30 days of your request.

7. Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and understand how you use our service. Most browsers allow you to control cookies through settings, though disabling cookies may affect functionality.

For European users: We display a GDPR cookie warning and request consent for non-essential tracking.

8. Children's Privacy

Our services are not intended for users under 13 years old (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect information from children. If we learn we've collected data from a child, we will delete it promptly.

9. International Data Transfers

Your information may be processed in countries other than where you reside, including countries that may not have the same data protection laws. By using our service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

10. Data Retention

We retain your personal data for as long as necessary to provide our services, maintain your account, and comply with legal obligations. When you delete your account, we delete your personal data within 30 days, except where we're required to retain it for legal, tax, or accounting purposes.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the new policy and updating the "Last updated" date above. Your continued use of our service after such modifications indicates your acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at:

If you are in the EU and have concerns, you also have the right to lodge a complaint with your local data protection authority.